Shipping Policy
At veralisek.shop, we aim to provide a reliable and transparent shipping experience for all home decor orders, including artificial plants, mini succulents, and desktop decoration items.
Shipping Area
We currently ship within the United States only. Orders outside the U.S. cannot be processed at this time.
Order Processing Time
All orders are typically processed within 1–3 business days (Monday to Friday, excluding holidays). During peak periods, processing times may take slightly longer.
Delivery Time
Estimated delivery time is generally 6–12 business days after shipment.
Delivery times may vary depending on destination, carrier operations, weather conditions, holidays, and seasonal demand.
Shipping Cost
- Free shipping may be offered for selected orders or promotional campaigns
- Standard shipping fees (if applicable) will be shown clearly at checkout before payment
Order Tracking
Once your order is shipped, a tracking number will be sent via email. Tracking updates may take 24–48 hours to become available in the carrier system.
Delivery Issues
If a package cannot be delivered due to incorrect or incomplete address information, it may be returned to us by the carrier. We will assist with reshipment where possible, and additional shipping fees may apply.
Important Notes
- Delivery times are estimates and not guaranteed
- External factors such as logistics delays, customs processing, or weather conditions may affect delivery time
- Customers are responsible for providing accurate shipping information at checkout
Customer Support
- Website: https://veralisek.shop
- Email: service@veralisek.shop
If you have any questions regarding shipping, our support team is available to assist you.